Equipment Refurbishment

Refurbishment refers to the quality-assured upgrade or overhaul of used equipment. Elpa ir partneriai offers these services to all cable TV operators and Internet providers, which have a large fleet of used customer equipment and wish to use it further in networks.

As a rule, most of the used subscriber equipment is fully operational and has been returned by the client for other reasons than breakage, notably:

  • the contract has expired, after which the client has refused the service;
  • the client has concluded a contract for another service package and received a new set of equipment;
  • the client has independently purchased similar equipment and wishes to use precisely that equipment;
  • the client was lured by a competitor.

Nonetheless, sometimes equipment can be returned with major issues, for instance:

  • the device has been damaged through client’s fault or for other reasons;
  • outdated unstable firmware;
  • reset settings / configuration.

 Fairly soon, growing volumes of returned equipment can reach the critical size endangering the company’s budget:

  • purchasing new equipment for replacement;
  • loss of revenue due to idle equipment, which could have been put to use;
  • unsustainable use of storage facilities and inventory accounting;
  • in-house inspection and maintenance, which is a waste of company’s internal resources, namely – of working hours and wages, equipped workshops, additional logistics, etc.

Elpa ir partneriai company is ready to take over all the above concerns. Through long-term cooperation with all Baltic service providers, our company has accumulated experience in understanding and catering to needs and requirements of our clients. We are always ready to accept used equipment and to prepare it for further use.

We will take care of:

  • logistics of equipment (acceptance and dispatch) from / to branches of client’s company;
  • equipment storage in our warehouses;
  • check of equipment serviceability, its functionality upgrade, restoration of equipment exterior if necessary, accessories update;
  • disposal of discarded devices, parts, cables and other electronic and consumer waste;
  • registration of all equipment in the operator’s system.

We handle the following equipment:

  • Ethernet/WiFi routers, WiFi access points;
  • Ethernet switches, media converters;
  • DSL modems;
  • IPTV/OTT set top boxes;
  • DVB-T/C set top boxes;
  • DOCSIS modems;
  • other client equipment.

When working on specific equipment, we can cooperate with engineers from service provider companies, connect to their networks for receiving the signal, and set up stations for working with the test signal.

Refurbishment process includes the following stages – both mandatory and agreed-upon:

  • inspection of equipment exterior;
  • functionality check: functioning of interfaces and services provided. Can be carried out following instructions given by the client;
  • software update, factory reset and configuration setup according to client requirements;
  • cleaning off dust and dirt;
  • inspection of components and accessories – power supply units, cords, remote control panels, etc;
  • replacement of defective and damaged components and accessories, as well as replacement of old batteries with new ones;
  • printing new packages and instructions;
  • printing labels, serial numbers;

The operator can provide the finished device “as is” to its customers. Rejected equipment will not reach customers, which will positively affect the operator’s reputation. Our company will also assist with making a certain volume of repairable equipment operational again:

  • refurbishment, replacement of tainted equipment cases;
  • repair and replacement of electrical circuit components, recovery of ‘dead’ software.

Each piece of equipment used by the operator means investment. Equipment failure or return does not necessarily lead to its write-off. Elpa ir partneriai company will make sure that equipment is returned to service and keeps on generating revenue!




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